Diner calls 999 to complain about KFC running out of chicken

‘KFC have run out of chicken’: Moment furious diner calls 999 to complain about the fast food chain as police reveal the worst of the 21,000 time-wasting emergency calls received in 2018

  • 21,000 time-wasting calls taken by the Metropolitan Police alone, this year
  • Complaints included a man waiting more than thirty minutes for breakfast 
  • Staggering clips have been released revealing shocking reasons for calling
  • Police are hoping to stop people wasting police time with nonsense 999 calls 

Police have released clips of the most unbelievable time-wasting phone calls made to emergency line 999 in the last year – including from a person who was outraged KFC had run out of chicken.

Between January 1 and November 30, Met call handlers took more than two million 999 calls, but 21,733 of these were unnecessary, the force said.  

Ridiculous complaints included moans about bad driving, breakfasts not being served quickly enough, and a bus driver whistling.

Clips from the phone calls have been released as part of a campaign by the Metropolitan Police reminding people to only dial 999 in an emergency.

In one call, a woman can be heard complaining about a whistling bus driver, saying people should be ‘respectful’.

She told the call handler: ‘Everybody’s tired, what if everybody starts whistling or singing on the bus?

‘I don’t really like this because I think they must be respectful.’

Other callers complained about a lack of female taxi drivers, the doors of a broken-down bus being shut, and an argument with another driver about right of way.

The calls include a woman calling police to wish them a ‘happy new year’ on New Year’s Day.

The call handler took a call from a man who was furious about whistling on his bus journey 

The call taken by Met Police in London was made when the man worried the whole bus would start to make noises 

The dismayed handler – who could have been taking real emergency calls – asked if the man was being serious 

On March 10, a woman called police to demand a female taxi driver pick her up.

A member of the public phoned up on March 21 to report that fast-food restaurant KFC had run out of chicken.

On July 6, a man told the call handler a bus driver was not opening the doors for him and that the bus had broken down.

On September 19, a man called to say he had been waiting half an hour for his breakfast to be served at a pub in central London.

The next month, on November 19, a man called police to say he was having a stand-off with another driver as neither of them wanted to move aside to let the other go past in an argument over who had right of way.

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Chief Superintendent David Jackson, who is in charge of call handling for the Met, said: ‘Whilst some people will find these calls funny, they take away police resources at a time that police numbers and funding are stretched, and we must continue to make savings across the service.

Another caller was livid there was nothing they wanted left at chicken restaurant Kentucky Fried Chicken

‘During the time that our call handlers are dealing with these time-wasting calls, a member of the public could be in real danger or have built up the confidence to call with an important piece of information that could take a dangerous person off the streets.

‘Imagine if one of your friends or loved ones was in need of the police as quickly as possible and it turned out we could not help because we were having to deal with one of these hoax calls – I’m sure that you, like us, would be devastated and extremely annoyed.

‘Whilst we do not want to deter or scare people from calling us, we must remind you that the use of the 999 system is for emergencies only.’ 

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